FAQs2019-07-11T22:00:56+00:00
What is Muzproposal?2019-07-11T20:45:19+00:00

Muzproposal is a Muslim Matchmaking App for Single Muslims.

What makes Muzproposal different?2019-07-11T20:45:33+00:00

Muzproposal App is changing the way Muslims connect. We have taken the Matchmaking to the whole new level. Users on our app has 48 hours to like and match.

Why should I use Muzproposal?2019-07-11T20:45:47+00:00

Muzproposal is an interactive and time sensitive matchmaking app. We created a sense of urgency on our app. Our app is for serious and sincere people like yourself.

Is there an age limit on Muzproposal?2019-07-11T20:45:58+00:00

You must be at least 19 years of age or older to use Muzproposal.

Is Muzproposal free?2019-07-11T20:46:11+00:00

Muzproposal is free to use and always will be as long as you respond to user’s like and match within 48 hours.

How does Muzproposal work?2019-07-11T21:00:33+00:00

Muzproposal is the first app of its kind to speed up Muslim Matchmaking. One can swipe right (♥) to like and left (X) to pass.

How does Like work?2019-07-11T21:00:58+00:00

Once you swipe right on someone, the other user will have 48 hours to like you back. After 48 hours, like will be expired.

How does Match work?2019-07-11T21:01:06+00:00

When both users CLICKED, our way of saying Match, you both will be matched. All matches expire after 48 hours.

How does message work on Muzproposal?2019-07-13T06:22:13+00:00

Once both users matched, A match is created under the Matches . Both users will receive notification in the lock bar. If Men is on free plan, women will initiate the conversation. Women have 48 hours to initiate the conversation. Men can always extend the time. If Men is on monthly subscription, they can message women after matched.

How can I extend Match or Relike?2019-07-11T21:01:43+00:00

To extend an expiring like or match, click on the profile of a user and select the option to extend the match or like for an additional 48 hours.

How does Instant Proposal work?2019-07-13T06:24:28+00:00

Instant Proposal is way to send a direct message to a user. On the user profile, click on the  and type your message. Once a message is sent, receiving user will have 48 hours to connect with you. Note: you can only send one proposal to each user.

How do I send a message someone after we both matched?2019-07-11T21:02:58+00:00

In a free plan, when two users matched, women have 48 hours to initiate the conversation. Guys cannot send a message.

How do I unmatch someone?2019-07-13T06:26:36+00:00

To unmatch someone, open your chat with that person and tap ellipses icon  in the top right-hand corner to unmatch

How do I report & block someone?2019-07-13T06:27:59+00:00

To report and block someone, open your chat with that person and tap ellipses icon  in the top right-hand corner to report or block that person. Please note, we require the reason and feedback.

How do I share a profile?2019-07-13T06:28:52+00:00

Open the user profile and tap ellipses icon  in the top right-hand corner and click share profile.

I accidentally unmatched someone. Can I restore the match?2019-07-13T06:29:55+00:00

Yes, go to interest  in the app and click Declined. Here you will see the list of all declined users. By clicking on (♥) to like will allow you to relike.

Can I delete a message?2019-07-11T21:04:24+00:00

No, you can not delete a message on Muzproposal. The only way to do so is by unmatching someone.

Where can I download Muzproposal?2019-07-11T21:04:49+00:00

Muzproposal is available on Google Play Store and Apple App Store.

How do I sign up for Muzproposal?2019-07-11T21:05:02+00:00
  • Download the free app from the App Store and Google Play Store
  • Create an account by signing up and follow the instructions on the app.
  • Once registered and verified, you will be able to connect with nearby singles.
Is sign up free or do I have to pay?2019-07-11T21:05:21+00:00

Muzproposal is free as long as you make the move within 48 hours. We have a few optional premium features so that you can benefits from app such as Instant Proposal, Rematch and proposals.

I do not have Facebook; Can I still sign up?2019-07-11T21:05:49+00:00

We have a few ways to sign up. If you do not have Facebook, you can create an account with your active email address.

How can I add more pictures?2019-07-13T06:32:22+00:00

Please follow the steps to add more pictures on Muzproposal:

  1. Go to Settings
  2. Click on My Profile Info and select View & Edit Profile
  3. Click on  to add more pictures.
How can I hide pictures?2019-07-13T06:33:08+00:00

Please follow the steps to hide your pictures on Muzproposal:

  1. Go to Settings
  2. Click on My Profile Info and select View & Edit Profile
  3. Click on toggle icon , to make your profile picture private.
How can I update my bio?2019-07-13T06:08:40+00:00
  1. Go to Settings
  2. Select My profile Info
  3. Click on My vitals.
How can I update my background?2019-07-13T06:08:22+00:00
  1. Go to Settings
  2. Select My Profile Info
  3. Click on Religion & Background.
How can I change my education and Profession?2019-07-13T06:34:43+00:00
  1. Go to Settings
  2. Select My profile Info
  3. Click on My virtues.
How can I change my lifestyle setting?2019-07-13T06:35:30+00:00
  1. Go to Settings
  2. Select My profile Info
  3. Click on Lifestyle.
How can I turn on/off notification?2019-07-13T06:36:14+00:00
  1. Go to Settings
  2. Select Notification Settings
  3. Click on toggle icon  to turn on/off notification.
How can I purchase Premium Membership?2019-07-13T05:51:56+00:00
  1. Go to Settings
  2. Select Premium Membership. Please note your membership auto-renew it and does not cancel until you cancel it under Google Account and Apple account settings.
  3. Click on Subscribe Now
How can I contact you?2019-07-13T06:37:18+00:00
  1. Go to Settings
  2. Click on Contact Us.
How do I verify my account?2019-07-11T21:09:01+00:00

Every time you update your phone number, we will verify your account.

How do I update my phone number?2019-07-13T06:38:34+00:00
  1. Go to Settings
  2. Select Account Settings
  3. Click on edit  to update your phone number.
How do I update my email address?2019-07-13T06:39:08+00:00
  1. Go to Settings
  2. Select Account Settings
  3. Click on edit  to update your Email address.
How do I deactivate my account?2019-07-13T05:45:03+00:00
  1. Go to Settings
  2. select accounts settings
  3. Click on Deactivate Account.
How do I change my password?2019-07-13T05:38:24+00:00
  1. Go to Settings
  2. Select Account Settings
  3. Click on Change Password.
How do I logout?2019-07-13T05:47:36+00:00
  1. Go to Settings
  2. Select Account Settings
  3. Click on Logout
What is Instant Proposal?2019-07-13T06:40:38+00:00

Instant Proposal is way to send a direct message to a user.

What is Reconnect?2019-07-11T21:11:10+00:00

When one user sends an instant proposal, the other user has 48 hours to reply, once 48 hours expired, receiving person must pay to reconnect with the sending person.

What is Rematch?2019-07-11T21:11:24+00:00

When two people matched, users have 48 hours to initiate the conversation. Rematch lets you connect with matched users with your expired matches. As a premium member, any user can initiate the conversation first.

What is Re-like?2019-07-11T21:11:37+00:00

When a user swipe right on a user, the other user receives the like request user has 48 hours to decide whether to like or pass. After 48 hours, all likes expire.

What is Extend Time?2019-07-11T21:11:51+00:00

User can extend time for expiring likes and matches for an additional 48 hours.

What is proposal?2019-07-13T06:41:40+00:00

Proposal ()is our in-app currency which allows user to purchase features such as one-time rematch or an instant proposal.

How can I cancel my subscription through iTunes?2019-07-11T23:54:28+00:00
  1. Open Settings, and then tap iTunes & App Store
  2. Tap your Apple ID at the top.
  3. Tap View Apple ID and sign in if prompted
  4. Tap Subscriptions.
  5. Find and tap the subscription you want to cancel
  6. Choose Cancel Subscription
How can I cancel my subscription through Google Play?2019-07-13T06:43:33+00:00

If you wish to cancel monthly subscription through Google Play, follow these steps:

  1. Go to Google Play store
  2. Click on Account  under the Play store menu
  3. Click on “Subscriptions” and you will see your active subscriptions.
  4. Click on your Muzproposal subscription and then click “Cancel”
What If I am not satisfied with my subscription or instant proposal, Can I get a refund?2019-07-11T21:12:36+00:00

As stated in our Terms and Condition, all purchases are final purchase and they are non-refundable.

Feel free to read more about our Terms and Conditions .

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